Audience Userlike?

Userlike is suitable for companies of any size and adapts to your business's needs and goals. Small and medium-sized companies, as well as large corporations like Toyota & Decathlon, already rely on Userlike.

Product Description

Userlike is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in Userlike’s Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls and more. Userlike offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Userlike’s AI Automation Hub, you can create AI chatbots, smart FAQ pages and interactive contact forms to automate your support. With our GPT-4 integration, the chatbot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Userlike is developed and hosted in Germany, making it a GDPR-compliant software

Product Description

Platforms Supported

Cloud

Training

Documentation

Live Online

Webinars

In Person

Support

Phone Support

24/7 Live Support

Online

Features

Chatbot

Human Takeover

Machine Learning

Ready-made Templates

Reporting / Analytics

Conversational Marketing

Chatbot

Human Handover

Mobile Messaging

Multi-Channel Communication

Video Chat

Customer Communications Management

Chat / Messaging

Email Distribution

Multi-Channel Communications

Personalization

Template Management

Video Content

Customer Engagement

Analytics

Communication Management

Feedback Collection

Live Chat

Video Content

Customer Experience

Action Management

Analytics

Dashboard

Feedback Management

Knowledge Management

Multi-Channel Collection

Survey Management

Trend Analysis

Customer Satisfaction

Analytics

Feedback Collection

Survey Management

Customer Service

Live Chat

Performance Metrics

Self Service Portal

Social Media Integration

Surveys & Feedback

Help Desk

Alerts / Escalation

Automated Routing

Email Integration

Knowledge Base

Live Chat

Multi-Channel Communication

Real-time Chat

Service Level Agreement (SLA) Management

Ticket Management

Lead Capture

Lead Nurturing

Lead Generation

Lead Capture

Lead Database Integration

Lead Nurturing

Live Chat

Canned Responses

Customizable Branding

Geo Targeting

Offline Form

Proactive Chat

Screen Sharing

Third Party Integration

Transfers / Routing

Website Visitor Tracking

0 Comments
  • Year Founded 2011
  • HQ Location Germany
  • Ownership Userlike
  • Start Price
    $90.00 per month
  • Price Details
    Team: $90.00 per month
    Corporate: $290.00 per month
    Flex: on request
  • Price Free
    Free Version available.

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