SurveySparrow
16367 Visitor
Audience SurveySparrow?
SMBs and Enterprises
Product Description
Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.
Product Description
Platforms Supported
✓ Cloud
Training
✓ Documentation
✓ Live Online
✓ In Person
Support
✓ 24/7 Live Support
✓ Online
Features
360 Degree Feedback
✓ Dashboard
✓ Feedback / Surveys
✓ Progress Tracking
✓ Question Library
✓ Rater Selection
✓ Self Service Portal
✓ Supports External Reviewers
Chatbot
✓ Inline Media / Videos
✓ Payment Integration
✓ Prediction
✓ Ready-made Templates
✓ Reporting / Analytics
✓ Sentiment Analysis
✓ Social Media Integration
Customer Engagement
✓ Analytics
✓ Feedback Collection
✓ Live Chat
✓ Video Content
Customer Experience
✓ Action Management
✓ Analytics
✓ Dashboard
✓ Feedback Management
✓ Knowledge Management
✓ Multi-Channel Collection
✓ Sentiment Analysis
✓ Survey Management
✓ Text Analysis
✓ Trend Analysis
Customer Feedback
✓ Alerts / Notifications
✓ Behavior Analytics
✓ Live Chat
✓ Negative Feedback Management
✓ Net Promoter Score (NPS)
✓ Screenshot / Screen Capture
✓ Surveys
✓ Video Feedback
✓ Visual Feedback Tools
✓ Voice of the Customer (VoC)
✓ Website Feedback
Customer Satisfaction
✓ 360 Degree Feedback
✓ Analytics
✓ Complaint Monitoring
✓ Feedback Collection
✓ Survey Management
Employee Engagement
✓ Benchmarking
✓ Cultural Alignment
✓ Employee Recognition
✓ Feedback Management
✓ Performance Management
✓ Pulse Surveys
Experience Management
✓ Action Management
✓ Analytics
✓ Customer Segmentation
✓ Dashboard
✓ Feedback Management
✓ Knowledge Management
✓ Multi-Channel Collection
✓ Sentiment Analysis
✓ Survey Management
✓ Text Analysis
✓ Trend Analysis
Market Research
✓ Benchmarking
✓ Data Management
✓ Email / Online
✓ Panel Management
✓ Paper-Based
✓ Phone-Based
✓ Sample Management
✓ Statistical Analysis
✓ Survey Management
Online Form Builders
✓ Assign Roles / Permissions
✓ Collaboration Tools
✓ Conversational Forms
✓ Data Tables
✓ Drag & Drop / No Code
✓ Export to PDF
✓ HIPAA Compliant
✓ Import Existing Forms
✓ Mobile Forms
✓ Offline Forms
✓ Pre-made Templates
✓ Quizzes / Questionnaires
✓ Reporting / Data Visualization
✓ Signup Forms
✓ Surveys
SMS Survey
✓ Alerts / Notifications
✓ Analytics / Reporting
✓ Audience Targeting
✓ Contact Management
✓ Customizable Templates
✓ MMS
✓ Mass Texting
✓ Message Personalization
✓ Scheduled Messaging
✓ Survey Builder
✓ Template Management
Survey
✓ Custom Survey URLs
✓ Data Analysis Tools
✓ Mobile Survey
✓ Offline Response Collection
✓ Paper Survey
✓ Question Branching
✓ Question Library
✓ Skip Logic
✓ Supports Audio / Images / Video
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Start Price
$19.00/month/5,000 responses
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Price Details
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
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Price Free
Free Version available.
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