Audience Textline?

Companies of all sizes in the USA or Canada

Product Description

Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.

Product Description

Platforms Supported

Cloud

iPhone

iPad

Android

Training

Documentation

Webinars

In Person

Support

Phone Support

Features

Customer Service

Alerts / Escalation

Appointment Management

Live Chat

Surveys & Feedback

Workflow Management

SMS Marketing

2-Way Messaging

Contact Management

MMS

Mass Texting

Message Personalization

Reporting/Analytics

Scheduled Messaging

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  • Year Founded 2016
  • HQ Location United States
  • Ownership Textline
  • Start Price
    $59.97 per month
  • Price Details
    Limited: $59.97 per month
    Standard: $89.97 per month
    Pro: $249.95 per month
    Plus additional usage fees
  • Price Free
    Free Trial available.

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