Audience Textline?
Companies of all sizes in the USA or Canada
Product Description
Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.
Product Description
Platforms Supported
✓ Cloud
✓ iPhone
✓ iPad
✓ Android
Training
✓ Documentation
✓ Webinars
✓ In Person
Support
✓ Phone Support
Features
Customer Service
✓ Alerts / Escalation
✓ Appointment Management
✓ Live Chat
✓ Surveys & Feedback
✓ Workflow Management
SMS Marketing
✓ 2-Way Messaging
✓ Contact Management
✓ MMS
✓ Mass Texting
✓ Message Personalization
✓ Reporting/Analytics
✓ Scheduled Messaging
-
Start Price
$59.97 per month
-
Price Details
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
-
Price Free
Free Trial available.
0 Comments