Audience Gemseek?

Companies searching for a business platform solution to predict customer behaviour and deliver outstanding customer experience

Product Description

Deliver outstanding customer experience where it matters аnd grow your business. The GemSeek CX platform empowers companies to woo and grow customers worth millions of dollars. Measure how well you keep your promises at every touchpoint and get crystal clarity how to transform your business to indulge customers beyond satisfaction. A scalable solution to give you clarity and guide your everyday decisions. In the first 3 years after implemention it can help you increase customer satisfaction YOY by at least 15pp, retain 40% more customers, get 10% more revenue from closed-loop customer feedback initiatives, and spend 30% less on customer support. GemSeek customer experience platform enables multi-country programs where you understand what impacts customer satisfaction. Measure experience in real time across all channels and identify key satisfaction drivers. Provide AI-driven recommendations for retaining and growing customers.

Product Description

Platforms Supported

Cloud

Training

Documentation

Live Online

In Person

Support

Online

Features

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  • Year Founded 2011
  • HQ Location United Kingdom
  • Ownership Gemseek

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