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Audience kama DEI?

Product marketers, support technicians, and service practitioners searching for a solution to manage automated client interactions

Product Description

kama DEI truly understands the context and human impact of your situation or inquiry the way people do. Our Natural Language Understanding technology, combined with our proprietary knowledge base, mirrors the way humans understand and infer the more complex meanings behind the literal typed or spoken words. Our knowledge base is easily configured in natural language, and guided by human values, that we all understand. Conversation journeys deliver prioritized product and service information, directly the way your subject matter experts, product marketers, support technicians, or service practitioners wish to convey it. No data scientists or programmers are required. Our Virtual Agents can support your organization over website chat interfaces interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we get the right information, to the right people, at the right time, increasing client engagement, 24x7, and building your brand's loyalty.

Product Description

✓ Cloud

✓ Linux

✓ On-Premises

✓ Documentation

✓ Live Online

✓ In Person

✓ Videos

✓ Phone Support

✓ 24/7 Live Support

✓ Online

Features

✓ Call to Action

✓ Context and Coherence

✓ Human Takeover

✓ Inline Media / Videos

✓ Natural Language Processing

✓ Prediction

✓ Ready-made Templates

✓ Reporting / Analytics

✓ Sentiment Analysis

✓ Social Media Integration

✓ Code-free Development

✓ Contextual Guidance

✓ For Developers

✓ Intent Recognition

✓ Multi-Languages

✓ Omni-Channel

✓ On-Screen Chats

✓ Pre-configured Bot

✓ Reusable Components

✓ Sentiment Analysis

✓ Virtual Assistant

✓ Co-Reference Resolution

✓ Named Entity Recognition

✓ Natural Language Generation (NLG)

✓ Parsing

✓ Sentence Segmentation

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Start Price
$399 per month (plus setup)

Price Details
Price is for one Virtual Agent (VA). A kama DEI VA can address 10,000 Q&A in a month. This is around the same volume that a human agent can address in a 8h x 5day shift pattern, in a month. An additional VA benefit, is that this volume can be spread over a 24x7 monthly period as required. This does not occur with a human agent where 4 agents are required to cover a 24x7 monthly period.