Social Intents
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Audience Social Intents?
Live chat and AI Chatbot software for anyone wanting to chat with website visitors directly through Microsoft Teams, Slack, Google, and Zoom
Product Description
Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use. Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed. Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
Product Description
Platforms Supported
✓ Cloud
Training
✓ Documentation
✓ Live Online
✓ Webinars
Support
✓ Phone Support
✓ 24/7 Live Support
✓ Online
Features
Chatbot
✓ Call to Action
✓ Human Takeover
✓ Natural Language Processing
✓ Reporting / Analytics
✓ Social Media Integration
Conversational AI
✓ Code-free Development
✓ Contextual Guidance
✓ For Developers
✓ Intent Recognition
✓ Multi-Languages
✓ Omni-Channel
✓ On-Screen Chats
✓ Pre-configured Bot
✓ Reusable Components
✓ Sentiment Analysis
✓ Speech Recognition
✓ Speech Synthesis
Conversational Marketing
✓ Appointment Scheduling
✓ Audience Segmentation
✓ Chatbot
✓ Email Automation
✓ Group Messaging
✓ Human Handover
✓ Lead Distribution
✓ Lead Qualification
✓ Mobile Messaging
✓ Multi-Channel Communication
✓ Product Recommendations
✓ Video Chat
Customer Communications Management
✓ Batch Communications
✓ Chat / Messaging
✓ Multi-Channel Communications
✓ On-Demand Communications
✓ Personalization
Customer Service
✓ Alerts / Escalation
✓ Call Center Management
✓ Live Chat
✓ Performance Metrics
✓ Queue Management
✓ Self Service Portal
✓ Social Media Integration
✓ Surveys & Feedback
Help Desk
✓ Alerts / Escalation
✓ Automated Routing
✓ Customizable Branding
✓ Live Chat
✓ Multi-Channel Communication
✓ Real-time Chat
✓ Self Service Portal
Live Chat
✓ Canned Responses
✓ Customizable Branding
✓ Offline Form
✓ Proactive Chat
✓ Third Party Integration
✓ Transfers / Routing
✓ Website Visitor Tracking
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Start Price
$39 per month
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Price Details
Billed monthly or annually.
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Price Free
Free Trial available.
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