Sendbird
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Audience Sendbird?
Anyone building digital connections into their product or app
Product Description
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.
Product Description
Platforms Supported
✓ Cloud
✓ iPhone
✓ iPad
✓ Android
Training
✓ Documentation
✓ Live Online
✓ Webinars
✓ Videos
Support
✓ 24/7 Live Support
✓ Online
Features
Application Development
✓ Access Controls/Permissions
✓ Code Assistance
✓ Code Refactoring
✓ Collaboration Tools
✓ Compatibility Testing
✓ Data Modeling
✓ Deployment Management
✓ Graphical User Interface
✓ Mobile Development
✓ Reporting/Analytics
✓ Software Development
✓ Source Control
✓ Version Control
✓ Web App Development
Chatbot
✓ Call to Action
✓ Context and Coherence
✓ Human Takeover
✓ Inline Media / Videos
✓ Machine Learning
✓ Natural Language Processing
✓ Payment Integration
✓ Prediction
✓ Ready-made Templates
✓ Reporting / Analytics
✓ Sentiment Analysis
✓ Social Media Integration
Cloud Communication Platform
✓ Audio / Video Conferencing
✓ Chat / Messaging
Customer Communications Management
✓ Chat / Messaging
✓ Multi-Channel Communications
✓ On-Demand Communications
Help Desk
✓ Alerts / Escalation
✓ Automated Routing
✓ Community Forums
✓ Incident Management
✓ Interaction Tracking
✓ Live Chat
✓ Real-time Chat
✓ Ticket Management
Mobile App Development
✓ Access Controls / Permissions
✓ Any App Development Language
✓ Collaboration Tools
✓ Compatibility Testing
✓ Data Modeling
✓ Drag and Drop Editor
✓ For Consumer Apps
✓ For Enterprise Apps
✓ Integration Options
✓ Multi-Factor Authentication (MFA)
✓ Multiple Apps from Same Base
✓ Reporting / Analytics
✓ Single Sign-On (SSO)
✓ Source Control
Video Conferencing
✓ Mobile Access
✓ On-Demand Webcasting
✓ Presentation Streaming
✓ Private Chat
✓ Real-Time Chat
✓ Screen Sharing
✓ Two-Way Audio & Video
✓ Video Conferencing
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Start Price
$399/month
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Price Details
Free Trial available.
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