Audience Sendbird?

Anyone building digital connections into their product or app

Product Description

Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.

Product Description

Platforms Supported

Cloud

iPhone

iPad

Android

Training

Documentation

Live Online

Webinars

Videos

Support

24/7 Live Support

Online

Features

Application Development

Code Assistance

Code Refactoring

Data Modeling

Mobile Development

Source Control

Version Control

Chatbot

Call to Action

Human Takeover

Machine Learning

Prediction

Sentiment Analysis

Cloud Communication Platform

Chat / Messaging

Customer Communications Management

Chat / Messaging

Help Desk

Automated Routing

Community Forums

Live Chat

Real-time Chat

Ticket Management

Mobile App Development

Data Modeling

For Consumer Apps

Source Control

Video Conferencing

Mobile Access

Private Chat

Real-Time Chat

Screen Sharing

Video Conferencing

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  • Year Founded 2012
  • HQ Location United States
  • Ownership Sendbird
  • Start Price
    $399/month
  • Price Details
    Free Trial available.