
Audience Moneypenny?
Moneypenny is ideal for small to medium-sized businesses, enterprises, and industries that require reliable, round-the-clock customer service, call answering, and live chat solutions, with the added flexibility of an AI Receptionist that combines AI automation with human support
Product Description
Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.
Product Description
Platforms Supported
✓ Cloud
Training
✓ Documentation
✓ Videos
Support
✓ Phone Support
✓ Online
Features
Call Center
✓ Call Scripting
✓ Campaign Management
✓ Escalation Management
✓ IVR / Voice Recognition
✓ Inbound Call Center
✓ Outbound Call Center
✓ Queue Management
✓ Real-time Chat
✓ Reporting/Analytics
Live Chat
✓ Canned Responses
✓ Customizable Branding
✓ Offline Form
✓ Proactive Chat
✓ Transfers / Routing
✓ Website Visitor Tracking
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Start Price
$56 per month (20% off deal)
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Price Details
$56 per month (20% off deal for life)
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