Atera
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Audience Atera?
Ideal for internal IT departments or managed service providers (MSPs)
Product Description
Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™ solution. Designed for unprecedented efficiency, Atera serves over 13,000 customers across 120 countries. Our first-of-kind IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, recommended solutions, and more. The result of this groundbreaking technology is a freeing of critical resources and an exponential lift in productivity. Start a Free Trial Now!
Product Description
Platforms Supported
✓ Cloud
✓ Windows
✓ Mac
✓ Linux
✓ iPhone
✓ iPad
✓ Android
Training
✓ Documentation
✓ Live Online
✓ Webinars
✓ Videos
Support
✓ 24/7 Live Support
✓ Online
Features
Application Performance Monitoring (APM)
✓ Baseline Manager
✓ Diagnostic Tools
✓ Server Performance
Help Desk
✓ Automated Routing
✓ Document Storage
✓ Email Integration
✓ Knowledge Base
✓ Live Chat
✓ Network Monitoring
✓ Real-time Chat
✓ Ticket Management
IT Asset Management
✓ Asset Tracking
IT Management
✓ Event Logs
✓ Hardware Inventory
✓ License Management
✓ Patch Management
✓ Remote Access
✓ Scheduling
✓ Software Inventory
IT Service
✓ Release Management
✓ Service Reporting
✓ Ticket Management
ITSM
✓ Asset Tracking
✓ Change Management
✓ Dashboard
✓ Problem Management
MSP
✓ Backup Management
✓ CRM
✓ Dashboard
✓ Help Desk
✓ Issue Management
✓ Live Chat
✓ Patch Management
✓ Project Management
✓ Remote Access
✓ Scheduling
Network Mapping
✓ On-Demand Mapping
Network Monitoring
✓ Baseline Manager
✓ Diagnostic Tools
✓ SLA Monitoring
✓ Server Monitoring
✓ Uptime Monitoring
Network Troubleshooting
✓ Network Monitoring
Patch Management
✓ Automatic Approval
✓ Automatic Scans
✓ Custom Patches
✓ Dashboard
✓ Patch Testing
Professional Services Automation
✓ Client Portal
RMM
✓ For MSPs
✓ Mobile Access
✓ Network Monitoring
✓ Patch Management
✓ Real-time Alerts
Remote Desktop
✓ Chat
✓ File Transfer
✓ Remote Print
✓ Remote Wake
✓ User Management
Remote Support
✓ Diagnostic Tools
✓ File Transfer
✓ Live Chat
✓ Real-time Chat
✓ Remote Control
✓ Screen Sharing
✓ Session Recording
✓ Session Transfer
✓ Surveys & Feedback
SaaS Management
✓ Onboarding
✓ Renewal Management
Server Management
✓ CPU Monitoring
✓ Database Servers
✓ Email Monitoring
✓ Event Logs
✓ History Tracking
✓ Patch Management
✓ Scheduling
Service Desk
✓ Knowledge Base
✓ Mobile Access
✓ Remote Control
✓ SLA Management
System Monitoring
✓ Device Monitoring
✓ Patch Management
✓ Remote Monitoring
✓ Risk Analysis
✓ Server Monitoring
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Start Price
30-DAY FREE TRIAL
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Price Details
Fixed cost — per technician-based pricing with unlimited endpoints.
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Price Free
Free Trial available.
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